Smart water meter replacement program

Council is currently in the initial phase of rolling out smart water meters across the council area, with over 6,500 properties soon benefiting from having a smart water meter installed for both filtered and raw water usage.

A smart water meter is a device that automatically records water use, has the ability to electronically report water usage information at regular intervals and provides instant access to data that can show peak usage and other information.

Benefits of smart water meters include:

  • the early detection of leaks
  • the ability for customers to check their water usage daily
  • allowing customers to develop strategies to reduce water usage
  • enabling council to respond more effectively to usage enquiries.

The timeline

Over the next 12 months, Council will be installing smart water meters across the area in a staged approach. Residents will receive a letter when the period is approaching for smart water meter installation in your area.

The estimated timeline of the staged replacement program will be listed below as soon as it is finalised. 

Got questions?

Check out our FAQ’s in the downloadable document below or contact our Customer Service team on 1300 087 004.