Special water meter reading certificate

A special meter read is a meter reading taken outside of the usual reading cycle.

You need to submit an application for this to take place. 

Things to consider:

  • You will need to provide Lot & DP numbers to confirm correct address of application. The submission will not proceed without this.
  • An application fee will apply. 

 

Submit an application

Step 1.Login to the MRC Customer Portal

Head to our Customer Portal: login or create an account.

Step 2.Commence your application

  • Once your account is set up, you can commence your application via the portal.
  • Head to the ‘Applications’ section on your home page, then ‘Certificates’.
  • Select the ‘Rating Certificate’ option from the drop-down menu to commence the application.
  • It will then ask you for the certificate type, where you can select the special meter read option.

Step 3.Submit for review and payment

Once the application is submitted through the Portal you will be directed to our PayNow Gateway to pay the relevant fee.

An initial review will be carried out to check the information provided is sufficient for Council to accept. If we need more information before the application can be accepted, an officer will contact you to request this information or for further clarification.

Step 4.Assessment

Our officers will assess the application and notify you of the outcome/forward the documentation.   

 

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