Permanent changes to customer service hours in 2025

We've introduced some changes to the face-to-face opening hours at our customer service locations. Please ensure you check the hours before popping in to see us.

Find out more

Easter closures

Our customer service centers will be closed from close of business Thursday 17 April and will reopen on Tuesday 22 April.
Our Waste Facilities will be closed Good Friday and Easter Sunday.
All kerbside bin collections will occur on their usual days.

Pay accounts online

You can now pay your council accounts securely online via our 'PayNow' payment gateway.

Quickly and easily pay your rates, water accounts or invoices from us.

We accept all major credit cards except American Express.

Please note: You’ll need your BPAY reference number to make the payment.

PAY NOW

How do I find my reference number?

You’ll need your BPAY reference number to make the payment.

You’ll find this reference number in the payment options area of your bill or invoice, as shown below:

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