Water & Sewer Requests
Choose from the options below to start your request.
For urgent issues, please contact our call centre on 1300 087 004. This number is available 24/7.
Water Supply Enquiry
Use this request for general questions or concerns relating to water services, including:
- Leaks
- Pressure issues
- Water quality
- Water supply
- New water service
- Reallocation of water service
- Standpipe key access
Lodge your request.
Wastewater/Sewer Enquiry
Use this request for general sewer-related questions, issues or information, including:
Lodge your request.
Houseboat drainage / pump-out
Use this request to arrange access to pump out facilities for private and commercial houseboat owners/operators.
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Houseboat Key / Enquiry
Use this request for enquires about your access key for pump out facilities.
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Stormwater enquiries (roads and public stormwater infrastructure)
Use this request to report blocked, leaking or damaged stormwater infrastructure.
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